Privacy policy

• responding to individuals who contact us via the online contact form, by e-mail or by telephone,
• contacting individuals by e-mail or telephone for appointments, examinations and future therapies,
• improving the functionality of services on the website,
• occasionally sending e-newsletters,
• a better user experience.

The controller of users’ personal data is Pedimed. Pedimed has appointed a data protection officer, who can be contacted at info@pedimed.si.

Every person who provides personal data to Pedimed has given consent and agrees that their personal data may be processed manually or electronically and that the above data may be transferred to external contractors, i.e. third parties who maintain the websites, the CRM and advertising-related services. Pedimed does not disclose or publish the personal data it obtains to third parties and will never transfer it to unauthorised third parties.

In line with the purpose of processing, Pedimed may transfer some of the data it collects and processes to third parties, i.e. external contractors who carry out online marketing and digital advertising for Pedimed (Google advertising, Facebook advertising, remarketing) and maintain the website and the digital CRM system. External contractors act strictly on behalf of and on the instructions of those responsible at Pedimed, and under their close supervision.

In accordance with the General Data Protection Regulation, the user has the following rights:

• the right to erasure of data
• the right to restriction of processing
• the right of access to data
• the right to rectification
• the right to data portability
• the right to object

Pedimed will process your personal data for the purposes set out below, in accordance with the following legal bases:

• the consent you have given us,
• the fulfilment of Pedimed’s legal obligations,
• legitimate interest,
• the performance of contractual obligations.

Pedimed will process your personal data only for the purposes for which it was obtained and will not process it for purposes incompatible with those for which it was collected. Pedimed collects from the user only the personal data that is strictly necessary to achieve each purpose.

• sending text messages, calls and e-mails in connection with examinations and therapies,
• marketing purposes.

You can ask Pedimed to erase, within the statutory period, the personal data relating to you that Pedimed holds. Pedimed must erase your personal data when the data collected is no longer needed for the purposes for which it was originally collected, when you withdraw your consent or when you object to the processing of your data for marketing purposes.

You can ask Pedimed to restrict the processing of your data, or ask Pedimed to tell you what data it collects about you, where it is stored and who has access to it. You have the right to have your data corrected if it is inaccurate or untrue. You have the right to object at any time, on any grounds, to the processing of personal data if it is based on legitimate interests.

The data subject can exercise the above rights at any time by sending a request to info@pedimed.si. Pedimed will comply with the request within 14 working days of receiving it. Persons under 15 may submit their data via the website only with the permission of their parents, foster parents or guardians. The user can change, confirm or withdraw the consents given for individual purposes of processing by e-mail to info@pedimed.si or by telephone on 031/796-740.